Yes, Shift Imaging went live on Alberta NetCare March 28th, 2022 and referring physicians can access our reports through the Connect Care interface by navigating to the NetCare section. Shift Imaging can accept referrals from Connect Care in addition to any other signed requisition. In addition to NetCare, our Physicians may use the Physician Portal to review patient order status, scheduled date, images and reports. Please contact us at info@shiftimaging.ca to register.
The easiest way to book your exam is to confirm your doctor has faxed us the requisition before calling the clinic. For non-emergent cases, we ask you wait 24 hours between the time your requisition was faxed and calling Shift Imaging to book. This allows us to prepare your order so we can book you in a timely manner. Patients who don’t call to book 24 hours after their requisition has been faxed, will be contacted by our bookings team as soon as we process your order, this can take up to 5 days for non-urgent and follow-up exams. Walk in X-ray patients are encouraged to come with a signed paper requisition. You can download, print, and take a requisition to your Doctor here.
No. Our services are covered by the the Alberta Health Care Plan with the exception of a few specialized offerings including:
Yes, our oversized rooms on the 2nd floor allow our patients to have up to 3 accompanying guests. We kindly ask all guests to be mindful this is a diagnostic exam and the Technologist is working hard to obtain your images. Please do not ask questions about the exam when your Technologist is scanning. Depending on how quickly the exam goes (some are easier than others due to fetal positioning) the Technologist may be able to show your family members a few images at the end of the exam. This policy is subject change in accordance with Ministry of Health orders and the status of the covid-19 pandemic.
Yes, we have set aside several ultrasound slots between 0700-0800 upon request. We require a reliable method of contact to reach you on the day of your exam. Please indicate a preference for an early morning examination at the time of booking and provide us with a cell phone number. Walk-in services are available Monday – Friday 0800 – 400pm and occasional after hours pain management injections are available outside of these hours by appointment only.
Ample free parking is available on site.
Yes, our walk in x-ray services are available 0800-400pm Monday – Friday. Patients must provide a copy of their requisition, or have a copy faxed by their physician, in order to be seen. We are unable to accommodate patients without a requisition. You can upload your requisition here to save time prior to your appointment.
Yes, patients may request a copy of their own study in USB format, please visit our online store to place an order.